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Frequently Asked Questions
Did FDA find RESPeRATE effective in lowering blood pressure?
Yes. The FDA has granted RESPeRATE a specific blood pressure lowering indication after it successfully completed the clinical trials designated by the agency. RESPeRATE is the medical device with such an indication and the only hypertension treatment available without a prescription (OTC). See FDA 510K# K020399
Will RESPeRATE help me avoid medications?
Yes, in many ways. Many of our customers were able to lower their blood pressure so their doctors were able to avoid placing them on medication in the first place, add medications or increase the dosage. Others were able to work with their doctors to decrease their medication dosage and even come off them completely (step-down procedure). In any case, it is very important that you do NOT change your medication regime without your doctor’s consent. To download a clinical information package for your doctor click here
How quickly will I see results?
You will feel RESPeRATE relaxing effects within a few sessions. Some users see a change in blood pressure right after the session in the first week. An all-day, lasting blood pressure can be expected within 3-4 weeks of proper use.
Why buy here vs. Amazon?
We are the manufacturer of RESPeRATE. When you buy on Amazon it’s really our storefront at higher prices as they are a middleman. Buying directly from this website or by calling us you get the best price and full 60-day return policy (for any reason) without any restocking fees. At Amazon, you’ll only get their standard 30-day guarantee. Furthermore, we also offer a three easy payment plan option and ship you the unit right after the first payment. No matter where you decided to buy, we WILL provide you unlimited and caring phone support to ensure you lower your blood pressure.
Money Back Guarantee & POLICIES
Why buy here vs. Amazon?
We are the manufacturer of RESPeRATE. When you buy on Amazon it’s really our storefront. Buying directly from this website or by calling us you get the best price, free shipping and full 60-day return policy (for any reason) without any restocking fees. We also offer three easy payment option and ship you the units right after the first payment. We WILL provide you unlimited and caring phone support no matter where you bought the unit. However, we can only refund units which were bought directly with us.
With 3 payments, will my unit ship immediately?
Yes, we will ship you a brand new RESPeRATE with your first $99.99 payment. As always, shipping is FREE and if your blood pressure is not lowered naturally within 60 days, we will refund the money paid and cancel the remaining payments.
What’s the money-back guarantee & return policies
We are so confident that you’ll love RESPeRATE that if within 60-days from the delivery date you are not satisfied with your results (or for any other reason) you will receive: Full Product Price Refund.
In order to return the product, you must obtain a Return Material Authorization (RMA) number from [email protected] or by calling us at 1-800-220-1925. Please note that: Returns will not be accepted without an RMA number. The product must be returned undamaged and with no scratches, tears, nicks, dents or wear in its original packaging.
What is the warranty policy?
Purchase and Payment Processing
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal.
When is my credit card charged?
Our ordering system will authorize your card the moment you place your order and a debit will likely occur within 48 hours. By this time we will already have shipped your order.
How do I know my transaction is secure?
Your credit card information is not stored in our system. We send the information directly to our safe credit card gateway, Braintree payments or Stripe. Braintree and Stripe are validated Level 1 PCI DSS Compliant Service Provider. They are on Visa’s Global Compliant Provider List and MasterCard’s SDP List. We never store raw magnetic stripe, card validation code (CAV2, CID, CVC2, CVV2), or PIN block data. Storage of this data is prohibited by the PCI DSS.
Who do I contact for billing or payment?
You can contact us on our support center page or call 1-800-220-1925.
Shipping and Taxes
Where do you ship from?
Our warehouse main is located in New Jersey, USA. We also use Amazon Fulfillment Services warehouses around the country.
What are your shipping rates?
Standard shipping to US Address is FREE and takes 7-9 days business days. We also offer express 2 business days shipping for $14.95.
Is my package insured?
Do you ship to international addresses?
Yes. RESPeRATE can be shipped internationally to most countries for $34.95 excluding VAT and/or other import taxes. We do not ship directly to EU countries. This is due to the fact that RESPeRATE is FDA-cleared but currently does not have a CE mark. We are aware of customers that have successfully used mail forwarding services, such as myUS.com Phone technical support will be provided to all our clients regardless of physical location.
Do you ship to PO boxes?
How RESPeRATE Works
How to Use RESPeRATE
What's in the Box
– Model Name: RESPeRATE Ultra RR152-1M
– Display type: LCD
– Power source: four alkaline batteries, 1.5V (type AA)
– Battery life: At least two months, with regular use of 15 minutes per day
– Maximum audio output: 10mW with 16 Ohm Ear buds
– Device display respiration rate: range of 2-42 BPM but guides between 5-20 BPM